Support & Downloads

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Contact Info

The First AI-Driven CRM

Designed for NDIS

All-in-One AI-Driven Modules

Efficiency improvement percentages are drawn from independent feedback provided by disability service providers who trialled Effica.

Track quality, boost satisfaction, and forecast funding with precision to drive lasting impact.

Predict plan use, flag risks early, and guide claims, payments, and sustainable growth with total confidence. Gain clarity and control to make smarter, faster decisions every day.

Auto quotes, renewals, and document tracking keep contracts moving forward with ease, speed, and accuracy.

Balance staff and service needs, fill shifts instantly, and adapt with ease to real time changes.

Automated steps, smart tracking, and seamless coordination build trust every time.

strategy, growth, and risk insights that bring clarity and confidence to every decision.

Live insights, track tasks, risks, and compliance, lifting performance and ensuring excellence.

AI-led onboarding, insights, and satisfaction tracking. Build stronger, more engaged, and lasting teams. Empower your workforce with clarity, confidence, and a culture of continuous growth.

Clear tasks, satisfaction data, and actionable insights deliver stronger results and better outcomes.

Meet your AI

Effie is the AI built into every part of Effica. You can talk to Effie, ask questions, and let it handle workflows like rostering, finance, onboarding, and reporting. Effie brings instant answers, automates daily tasks, and adapts to your needs. All while keeping your data private and secure.

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Built by Support Providers, for Support Providers

Aussie AI-Driven CRM

Australia’s first AI-driven CRM for disability providers. Streamline admin, boost care, and automate reporting and compliance, all in one secure platform. Achieve efficiency improvements up to 890%.

AI Data Isolation and Privacy

Your company’s data is always safe, encrypted, and fully isolated in Australian-hosted environments. Every organisation has a private AI instance, ensuring the highest level of privacy and compliance.

ISO-Certified and Trusted

Effica is ISO 27001 certified for security and reliability. Continuous audit-ready compliance and Australian data hosting deliver 99.9 percent incident-free operation and total peace of mind.

Innovation Delivered

Automate onboarding, rostering, finance, service delivery, and full SCHADS Award and Fair Work compliance with intelligent tools. Effica AI surfaces insights, guides your team, and delivers measurable results for every role.

Dedicated Apps

Effica delivers dedicated apps for support workers, participants, and service delivery managers. Each user gets their own simple, secure interface built for their role, making daily tasks, communication, and care coordination effortless across your organisation.

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State of the Art Dashboards

Effica’s dashboards put every module at your fingertips. Effie delivers instant reports, real-time alerts, and daily summaries for shifts, leave, incidents, compliance, and participant care. Each module features smart tools and shortcuts, so managers, workers, and teams get quick access to the status and actions they need, all powered by Effie’s integrated AI.

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What Our Users Say

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Effica’s HR module is a breakthrough for our team. The AI-powered onboarding tracker and employee retention analysis streamline hiring and keep our staff motivated and engaged.

George Foumakis Chief Growth Officer

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The finance module in Effica makes budget monitoring and payroll a breeze. With features like AI-driven discrepancy finder and NDIA direct claim integration, our accuracy and speed in claims processing have improved noticeably.

Ehsan Samieyan Marketing Manager

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As an operations manager, I rely on Effica’s operations and rostering modules daily. Live KPI tracking, AI-generated rostering, and compliance alerts help me optimize resources and ensure our services run smoothly.

Lisa Burgess Operations Manager

Shared SIL Housing Made Easy

Easily manage shared SIL housing with Effica. With just a few clicks, build complete rosters for all your shared homes, coordinate supports, and simplify billing in one simple platform. Effica makes shared SIL housing simple. 

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Centralized Task Management & Smart Automations

Simplify your operations with a single hub for task assignment, tracking, and automation.

Comprehensive Training Hub 

There is a comprehensive training platform available that provides detailed videos covering all modules. The platform is designed to make learning simple and effective, guiding users through each module step by step with clear explanations and practical demonstrations.

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