“Rosters, participant records, incidents, and documents all live in the same place, so I spend my day making decisions instead of chasing information across systems.”
AI-native care management for Australia's NDIS providers
Built by Australian disability service providers — for every disability service provider in Australia.
Run rostering, participant records, billing, compliance, and team workflows from one connected NDIS app.
From providers, for Australian providers
Effie, working
The 6am callout. The unfilled shift.
Handled before your first coffee.
Watch Effie work inside the real product — summarising context, spotting risk, and preparing the next step. Your team reviews and approves; nothing ships without a human.
Meet Effie
Effie helps your team see what needs attention.
Before work gets missed.
From providers, for providers. Effica connects daily work for Australian disability service providers delivering high-needs supports, including SIL, in-home, community access, workforce, finance, compliance, and implementation workflows.
Hi — I'm Effie, the AI assistant inside Effica. I help summarise context, surface risks, and prepare work for your team to review.
I connect information across rosters, participant records, billing, compliance, and documents.
Your team keeps control of decisions and approvals.
One shift, start to finish
Follow one piece of work
all the way through Effica.
Keep scrolling and watch the work happen — the quote prices itself, the roster fills, the claim validates. 8 moments, one connected platform.
01Win the work
Powered byEfficaDashboardCollaborationEffica DriveParticipantsReportingRosteringInventoryWorkforceFinanceContractingComplianceSettings
AAli SotoudehOwner
Contracting›Quotes›SA-2026-0246 Search… ⌘K
PulseQuotesService AgreementsTenancy AgreementsEstimate CalculatorPricing
Schedule of Supports
SA-2026-0246 · 365-day service period · Daniel B
Assistance with self-care — weekday daytime
1:1 · 06:00–14:00 · 01_011_0107_1_1
416 h$28,371
Community access — Saturday
2:1 ratio · priced per worker
2:1 priced104 h$18,077
Sleepover — overnight support
Passive · weekend carve-out applied
Sleepover52 nights$14,914
✓ NDIS price guide 2026–27 · ratios & sleepovers priced
Total funding$61,362
02Deliver the day
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AAli SotoudehOwner
Rostering›Pulse Search… ⌘K
PulseRosterTimesheetsWorker RequestsTime OffLogs
Rostering Pulse
One dot per shift. Colour shows fill risk; size shows shift duration.
35 shiftsAll bands ▾
KEYConfirmed 5At risk 15Unfilled 12
That red cluster is Tuesday. Want me to look?
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AAli SotoudehOwner
Dashboard›Effie Search… ⌘K
Effie
AI operations assistant
Why is Tuesday red on the pulse?
Two overnight callouts at Fern St. Tuesday needs 2 workers with medication competency within 20 min travel. I ranked 4 candidates — Zoe W and Omar S fit best: no fatigue-rule conflicts, both under 38h this week.
Fill them and let the coordinator know.
Done — queued for one-click approval.
✓ 2 shifts assigned · approval queued for Sarah
✓ Funding checked — $418, within plan
✓ Workers notified the moment it publishes
Ask about rosters, claims, participants… or just dictate🎙↑
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AAli SotoudehOwner
Rostering›Roster Search… ⌘K
PulseRosterTimesheetsWorker RequestsTime OffLogs
CalendarListLive MapArchived
Today · 07/07/2026✦ Assign workers
Roster cuesOT Overtime risk 0PUB Ready publish 19ACC Accepted 1UNF Unfilled 2
Rows · Participants
Mon 6
Tue 7
Wed 8
Thu 9
Fri 10
Sat 11
DB
Daniel B
Roster: 3 shifts · 20h · cov…
Funding: ok to plan endSOS active
6 AM · 8h
MG Maya Gorman
FilledUNF
Unfilled
6 AM · 8h
ZW Zoe Walker
AI filled2 PM · 8h
LT Liam Tran
Filled6 AM · 8h
PM Priya Malik
FilledDS
Daniel Sleepover
Roster: 2 shifts · 16h · cov…
Funding: ok to plan endSOS active
UNF
Unfilled
6 AM · 8h
OS Omar Salim
AI filled10 PM · 8h
NR Noah Reid
Filled10 PM · 8h
AK Ava Khan
Filled“Fill my empty shifts”
✓ 2 shifts assigned · UNF 2 → 0 · workers notifiedTuesday · 6:55am
Good morning, Omar
Daniel B · SIL morning
06–14Fern St House · medication at 8:00
Clock on
✓ Clocked on 6:58am · location verified
Care notes
Breakfast finished — good appetite this morning.
8:00 medication given and recorded ✓
Shift complete · notes on the record
03Get paid. Stay compliant.
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AAli SotoudehOwner
Finance›Invoices Search… ⌘K
PulseTimesheetsInvoicesPlan ManagersPayroll ExportsFunding MonitorReconciliation
NDIA claim · week 28
Validating…Self-care weekday · 8h
01_011_0107_1_1
$545.60✓
Community access Sat · 2:1
04_104_0125_6_1
$347.62✓
Sleepover · passive overnight
01_010_0107_1_1
$286.56✓
Price guide check0 rejected lines
✓ NDIA-ready · zero rejected lines
Claim total$12,480
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AAli SotoudehOwner
Finance›Payroll Exports Search… ⌘K
PulseTimesheetsInvoicesPlan ManagersPayroll ExportsFunding MonitorReconciliation
xero
Invoices + reconciliation
✓ INV-0412 syncedEffica
one source of truth
Employment Hero
Timesheets → payroll
✓ Pay run stagedClaims out. Payroll done. No spreadsheet in between.
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AAli SotoudehOwner
Finance›Funding Monitor Search… ⌘K
PulseTimesheetsInvoicesPlan ManagersPayroll ExportsFunding MonitorReconciliation
Funding Monitor · Daniel B
Core supports · plan ends 14 Mar 2027
Plan utilisation68% used · 41% elapsed
▲ time elapsed
Daily activities$18,204 left
Community access$9,861 left
I flagged two documents while you slept.
NDIS consent · 12 daysService agreement · renewal
Quoted. Rostered. Delivered. Claimed. Paid. Watched.
That's one shift. Effica runs thousands of them a week without dropping the thread.
And the rest of the platform
Twelve modules. One thread.
Everything the journey touched — and everything around it — lives in the same workspace.
DashboardParticipantsContractingWorkforceRosteringInventoryFinanceCollaborationComplianceEffica DriveSettingsImplementation
Why provider teams choose Effica.
Built for daily NDIS operations. Not generic admin.
AI Support in the Workflow
Effie helps teams summarise context, spot risk, and prepare next steps without taking approvals away from managers.
NDIS Provider Workflows
Participant services, rostering, funding, SIL/SDA context, incidents, and workforce compliance are modelled for Australian providers.
One Connected Workspace
Bring core provider work together across rostering, finance, workforce, participant records, documents, and compliance.
Operational Risk Visibility
Surface credential gaps, budget risk, roster conflicts, and follow-up work before they become harder to manage.
Clear for Busy Teams
Designed for coordinators, managers, finance teams, and support workers who need clear next steps during a busy day.
Ready to Grow
Role-based access, tenant separation, audit logging, and structured workflows support providers as operations expand.
Provider reviews
What a real provider team says about Effica
From the team at Tibii, a registered NDIS provider delivering SIL, in-home, and community supports across Australia.
“I build and publish rosters with worker availability and funding context on the same screen. The spreadsheet juggling is gone.”
“Approved shifts carry straight through to timesheets and invoicing, so month-end is a review step rather than a rebuild.”
“The whole team works in one app, and Effie points people at what needs attention next. New starters find their feet quickly.”
About Effica
Built for the people keeping NDIS services moving.
Effica is operated by AI Core CRM Pty Ltd and built specifically for Australian NDIS providers. It gives growing organisations a clearer alternative to disconnected systems, spreadsheets, and manual follow-up.
Rostering, participant records, billing, workforce, and compliance live in one connected workspace. Effie helps surface context, risks, and next steps, while your team remains in control of every important decision.
Our approach
Technology should help teams see clearly, act earlier, and stay accountable.
Connected by design
One operational thread from intake through service delivery, evidence, and finance.
People stay in control
Effie prepares context and next steps. Your team reviews and approves.
Trust is part of the product
Role-based access, tenant separation, and audit logging support sensitive provider operations.
- Australian NDIS workflows
- Human-reviewed AI
- Australian-hosted core records
Pricing
Simple per-user pricing for provider organisations.
One plan for the whole platform: rostering, participant records, billing, and compliance in one subscription, priced per active seat.
One simple plan
$19AUD per active user
per month, plus GST
Your team totalYour team total is $950 Australian dollars per month, plus GST, for 50 active seats
50 users1,500+ users
Every active seat is $19 AUD per month, plus GST. Plans start at 50 active seats. Effica Hire is a separate product and is not included in this subscription.
Who counts as an active seat
Office usersSupport-worker logins
Start your Effica workspace, or talk to us about fit for a multi-site provider rollout.
For your team
One bill for the whole team
Effica is billed to your organisation monthly. Staff, support workers, and coordinators simply sign in and work, on web and in the mobile app, with nothing to pay themselves.
Why teams switch
One subscription, fewer tools
Rostering, participant management, workforce, billing, documents, and compliance in one connected workspace, instead of a patchwork of point tools and spreadsheets.
Built for
Designed for complex, growing NDIS providers.
Plans start at 50 active seats. Effica delivers the strongest value for multi-team or multi-site providers who want to replace disconnected rostering, finance, workforce, compliance and participant-management tools.
Latest guides
Practical guides for NDIS providers.
Rostering, billing, compliance, and implementation.
Explore practical articles for provider teams reviewing service agreements, implementation, rostering, billing, and compliance workflows.
SCHADS rostering checksLatest14 July 20268 min read
SCHADS broken shifts and travel: NDIS rostering checks before payroll export
Keep broken-shift spans, travel evidence, minimum payment checks, timesheet approval, and claim-readiness boundaries reviewable.
Read guide
Cancellation billing workflow10 July 20268 min read
NDIS short-notice cancellation software: evidence, agreements, and billing review
Keep cancellation notice timing, service agreement terms, worker-pay evidence, waiver decisions, and billing review connected.
Read guide
NDIS billing softwareUpdated 3 August 20268 min read
NDIS billing software should close the claim-to-reconciliation loop
Keep claim inputs, payment reviews, bulk payment requests, and Xero reconciliation connected to the source support evidence.
Read guide
Common questions
Frequently asked questions
Built by Australian disability service providers — for every disability service provider in Australia. Run rostering, participant records, billing, compliance, and team workflows from one connected NDIS app.
Start Effica for your provider workflow.
Create your account on effica.com.au and use Effica for rostering, participant records, billing, compliance, and team operations.