Security and data protection
How Effica protects NDIS data
Effica is built for Australian NDIS providers handling operational, workforce, participant, rostering, finance, incident, and compliance records.
Core safeguards
- Tenant isolation and role-based access controls.
- Encrypted transport and provider-managed storage safeguards.
- Audit logging for sensitive operational and administrative actions.
- Restricted invite-only access for provider-managed workspaces.
Mobile app permissions
The Effica mobile app requests permissions only for support-worker workflows, such as shift location confirmation, attachments, camera or photo uploads, voice notes, and notifications. Permission use is described in the app, the privacy policy, and app store declarations.
Security contact
To report a security concern, data protection question, or suspected unauthorised access, contact info@effica.com.au. Include enough detail for our team to investigate safely.