Last updated: 12 May 2026
Effica is operated by AI Core CRM Pty Ltd. To deliver our platform we engage a small set of carefully selected sub-processors. This page gives customers and app-store reviewers a plain summary of the main external services that may process Effica customer data on our behalf.
Transparency about who processes participant and worker information is a core part of our commitment to NDIS providers. This page lists every external service that may handle Effica customer data on our behalf and the purpose for which each is engaged. It is maintained alongside our Privacy Policy and Terms of Service.
| Sub-processor | Purpose | Security information |
|---|---|---|
| Supabase Inc. | Database, authentication, and file storage infrastructure. | Provider trust page |
| Vercel Inc. | Application hosting and content delivery for the Effica web app. | Provider trust page |
| Resend | Transactional email delivery for account invites, signing notifications, and system alerts. | Provider trust page |
| OpenAI, L.L.C. | AI model processing for selected Effie assistant and extraction features when enabled. | Provider trust page |
Some Effica features use AI processors to support summarisation, drafting, extraction, and assistant workflows. These features are governed by Effica access controls and customer settings. Effica does not sell customer data or use customer operational records for third-party advertising.
For questions about this list, to request a copy of a Data Processing Agreement, or to raise an objection to a proposed sub-processor change, contact us at info@effica.com.au.